Support

We’re here to help you evaluate better

Get help with accounts, rubrics, evaluation schemas, and pilots. Reach out and we’ll get you unstuck.

Get support

  • Email: support@purple-crayon.app
  • Response time: We aim to reply within one business day.
  • Who we support: Individual educators, TA teams, and institutional pilots.

Common topics

  • • Getting started with your first evaluation schema
  • • Importing or recreating your existing rubrics
  • • Onboarding TAs and co-instructors
  • • Running a small pilot with one course